Afernova London Academy of Excellence Ltd (“Afernova”, “we”, “us”, “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are
Afernova London Academy of Excellence Ltd
Registered in England & Wales
Company number: 15089788
Registered office address: 48 Lavender Avenue, Worcester Park, KT4 8RR
Email: info@afernova.io

We are the data controller for the personal information we process.

2. Personal Data We Collect

We may collect the following categories of information:

A. Application and Admission Data

• Name, date of birth, contact details
• Nationality and residency information
• Education history and qualifications
• Employment history and CV
• Personal statement
• References
• English language proficiency
• Learning support needs (special category data)
• Criminal conviction declarations
• Funding information

B. Enrolment and Learner Data

• Student ID
• Attendance and engagement
• Assessments, grades, and academic outcomes
• Communications with tutors or support teams
• Complaints and appeals
• Recordings of live sessions (if applicable)

C. Technical Data

• IP address
• Browser and device details
• Usage activity on our website or learning platform

D. Marketing Preferences

• Email marketing opt-in
• Event participation records

3. Special Category Data
We may process disability or health-related information with your explicit consent or where necessary for safeguarding.

4. Legal Basis for Processing
Purposes include admissions, enrolment, education delivery, regulatory compliance, safeguarding, statistical analysis, and marketing (with consent).

5. How We Use Your Data
We process data to:

• Assess applications
• Deliver courses and assessments
• Support learners
• Maintain academic records
• Issue certificates

6. Who We Share Data With
We may share data with awarding bodies, external auditors, IT service providers, tutors, regulators, and payment processors. We never sell your data.

7. International Transfers
Any transfers outside the UK include appropriate safeguards.

8. Data Retention

• Unsuccessful applications: 1 year
• Student records: up to 7 years
• Financial records: 6 years

9. Your Rights
You may request access, correction, deletion, restriction, objection, portability, or lodge a complaint with the ICO.

10. Marketing
We only send marketing where consent is provided.

11. Security
We use secure servers, access controls, encryption where appropriate, and staff training.

12. Contact
To exercise your rights, contact:
Afernova Data Protection Officer
Email: info@afernova.io